

- #HP OFFICEJET 6500A PLUS TROUBLESHOOTING DRIVERS#
- #HP OFFICEJET 6500A PLUS TROUBLESHOOTING UPDATE#
- #HP OFFICEJET 6500A PLUS TROUBLESHOOTING DRIVER#
- #HP OFFICEJET 6500A PLUS TROUBLESHOOTING CODE#
- #HP OFFICEJET 6500A PLUS TROUBLESHOOTING DOWNLOAD#
– Retest printer using plain paper or a different paper type (standard bond is suggested). Verify cartridge’s smart chip position is correct – see pictures of cartridge chips at following link for reference: gold contacts) – check for scratches or ink residue. Run thru our quick checklist to evaluate all variables that may be causing the issue: Ģ) Remove ink cartridge and inspect cartridge’s smart chip surface (i.e. However, depending on how much you have printed to date, there could be ‘ink mist’ interfering with the media sensor/sensing optics (a very common problem in the large format printer models). It is suggested to perform the following steps before you decide on replacing the printhead or obtaining a new/replacement printer.ġ) Plain paper should be used for testing to ensure this is not a paper sensing issue. If successful, then test with a different document (via computer). Select ALIGN PRINTHEAD to calibrate the printhead. Check to see if the print quality test print is generated / successful.Ģ. Select PRINTER MAINTENANCE and chose CLEAN PRINTHEAD. Perform the following steps to see if the error state can be cleared:ġ.
#HP OFFICEJET 6500A PLUS TROUBLESHOOTING DOWNLOAD#
Click on the link below this will explain the issue & offer a printer firmware download to fix the issue and allow you to continue using refilled ink cartridges: click here
#HP OFFICEJET 6500A PLUS TROUBLESHOOTING UPDATE#
In some cases this error may also be caused by a misplaced smart chip on the refilled ink cartridge inspect chip for proper alignment (refer to ‘missing or damaged’ errors support page).įor refilled HP 950/951 ink cartridge series printer models which display printer/cartridge error messages such as “cartridge missing or damaged”, “cartridge problem”, “cartridge depleted”, etc., there is a new printer firmware update available for your printer model which will enable refilled ink cartridges to function normally.
#HP OFFICEJET 6500A PLUS TROUBLESHOOTING CODE#
Based on HP Officejet 6500 printer functionality, one can print, scan or fax.For HP 950, 951 ink cartridge series printer models, the 0xc19a0020 error code (or similar numeric sequence), with accompanying message “Problem with printhead”, represents there is either a printer Ink System Failure, a PRINTHEAD alignment problem or the internal PRINTHEAD has electrically failed.

System Preferences window should be closed.
#HP OFFICEJET 6500A PLUS TROUBLESHOOTING DRIVER#
Limited printer functionality occurs by clicking Generic driver option from the Use menu.
#HP OFFICEJET 6500A PLUS TROUBLESHOOTING DRIVERS#
Select download or basic drivers for full software package under the driver heading. Select the version to change the operating system and select change. Type the model number and click submit in the printer, if ‘Let’s identify the product to get started’ page appears. The software installation instigates to connect the cables. Press the arrow button to select the network settings and then select the OK button to connect the printer to the wireless network.

Ensure that the computer and the router are turned on and the computer is connected to the printer through the same wireless network.

